"Dear Vet Services Staff,
I want to thank you for your outstanding service, you are a professional skilled team. Besides that your customer interaction, communication and personal care is of the highest standards. Combine the professionalism with the personal touch and it is the special "wow" factor that makes Vet Services stand out. I am mostly bedridden and in ill health, being in a wheel chair. Consequently my carer or friend brings Monty in for treatment. It is difficult to not be there myself but I find the communication, information sharing and care of Monty positive and I am well informed when that is needed. I value that immensely.
The reception and staff on the phone are friendly warm and do everything to assist.
Your service is service with a capital "S" and Vet Services is what you give of (and) an outstanding quality.
My sincere thanks
Louise O'Connor, July 2017
"Thumbs up to the wonderful Vet Nurses at Vet Services Takapau Road, Waipukurau. For many years I have been a client of Vet Services. During these years I have seen many Vet Nurses leave to get married, have children, and move away, but some have come back. A good Vet Nurse is an asset to any vet practice. The vet Nurses at Vet Services are lovely young ladies who do their very best to look after your loved pets. They always greet you with a lovely smile and words of encouragement and reassurance when your pet has to have surgery. Some of them have become personal friends of mine."
Lannie Keighley, March 2016
"We have been clients of Vet Services Hastings for the last 25 years with our St Bernard's and our multiple puppy litters. We have seen some staff come and go from time to but we have always had exemplary service no matter who we have seen. It's great to be with a practice that has such skilled staff. When asked by anyone we always recommend Vet Services."
Gary Neale - St Bernard Breeder and local business owner, March 2016
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