Vet Services is honoured to have been awarded the Veterinary Business Excellence Award for 2025 at the annual NZVA Conference. The award is a reflection of our team’s dedication to veterinary care, workplace wellbeing, and meaningful community impact.
At Vet Services Hawke’s Bay (VSHB), excellence in veterinary care is matched by a strong commitment to our people, our industry, and our community.
With more than 20% of our team having been with us for over a decade, we’re proud of the loyalty and stability that defines our workplace culture. Across our four clinics, we foster an environment where people can thrive — personally and professionally — even as we continue to grow.
Investing in People
VSHB is recognised as a supportive and visionary employer. Our leadership team works closely with staff to ensure career pathways are clear, continuing education is accessible, and individual goals are supported. Each clinic is home to a dedicated Wellness Committee, and we actively invest in staff wellbeing through a generous wellness budget, team-driven events, and ongoing initiatives to support mental and physical health.
We offer a comprehensive two-year graduate programme designed to make the transition from university to practice smoother and more enjoyable. With overnight workshops, social events, and regular mentorship, our new graduates are nurtured in a collaborative environment where they can grow at their own pace.
Excellence in Care and Innovation
At the core of our business is a commitment to exceptional service — not just in-clinic, but throughout the wider community. During Cyclone Gabrielle, our team provided support to clients through discounted services, emergency drop-offs, and wellness care, demonstrating compassion in action.
In early 2025, VSHB opened the Hawke’s Bay Urgent Care & After Hours Veterinary Clinic — the first of its kind in the region. This new facility has eased pressure on both our team and others across the region, ensuring sustainable, round-the-clock care for Hawke’s Bay animals.
Proud to Support Our Industry and Community
Our strong partnerships reflect our commitment to advancing animal care and environmental stewardship. We proudly collaborate with Save the Kiwi, the National Aquarium of New Zealand, the SPCA, and industry groups like the NZ Deer Farmers’ Association and Wormwise.
Each year, we support over 100 local charities, clubs, and events — including the Hawke’s Bay Rescue Helicopter, Surfing for Farmers, Dairy Industry Awards, Horse of the Year, and A&P shows.
Leading the Way Forward
Innovation is part of our DNA. From investing in hybrid vehicles and advanced diagnostic equipment to launching a podcast for our production animal clients, we’re continually adapting to the needs of our clients and the future of the industry.
